Orders & Shipping

After placing an order, you will receive an e-mail acknowledgment. This will be followed by another e-mail once we have verified your payment details and approved your order for shipping.
In the event of a problem in processing your order, you will receive an e-mail detailing the issue and possibly requesting further information.


SHIPPING TIMES

DHL EXPRESS

Most of Europe and USA: delivery within 2-4 days
Rest of the world: delivery within 3-7 days


DUTIES & TAXES

For customers outside the EC, Import duty is not included in the prices you see online. You may have to pay import duties upon receipt of your order or at a later date depending on your customs authority. You will not have to pay VAT or sales taxes, but there may be other local taxes that you need to pay to receive your order.